Withdrawal

 



Revocation right for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)

Instructions for revocation

Revocation right
You have the right to revoke this contract within fourteen days without specifying any reasons.
The revocation period is fourteen days with effect from the day of the conclusion of the contract.

In order to exercise your revocation right, you must inform us (It-nerd24 GmbH, Hafenweg 22, 48155 Münster, telephone number: 0808 1890184, e-mail address: hello@it-nerd24.uk) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, fax or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.


In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation

You can withdraw from the contract if there are any problems regarding the product. During the withdrawal, we will send back all the payments that we have received from you, including the shipping costs(with the exception of additional costs, which arise from the fact that you have selected a form of delivery other than the standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the withdrawal of this contract. We use the same means of payment, which you had originally used during the transaction unless agreed otherwise with you, you will not be charged any fees for this repayment.

We will do the reimbursement using the same means of payment that were used during the original transaction unless agreed otherwise with you. In all cases, you will not be charged for this. 

We may defer the refund until we have received the goods or until you have provided proof of shipment of the goods, the date retained being that of the first of these facts. Your responsibility is engaged only with regard to the depreciation of the good resulting from a usage other than that necessary to establish the nature, the characteristics and the good functioning of this good.


Criteria for expiry

The revocation right expires in case of a contract about the delivery of digital contents not available on a physical data carrier if the businessman has started with the execution of the contract after the consumer

1. has explicitly approved that the businessman starts with the execution of the contract before expiry of the revocation right and
2. confirms that he is aware that he shall lose his revocation right once the contract execution is started with his approval.


                                                Sample withdrawal form (CLICK)
 

                                                    Specimen - revocation form

(If you wish to revoke the contract, please fill up this form and send it back to us.)

- To It-nerd24 GmbH, Hafenweg 22, 48155 Münster, e-mail address: hello@it-nerd24.uk

- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*)/
  the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date

(*) Cross out the incorrect option.

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